Precision Coatings of Texas LLC, known on this website as Precision Coatings of Texas (“we,” “us,” or “our”), provides surface refinishing and protective coating services. This Privacy Policy explains how we handle information collected through our website, estimate forms, and customer communications, including text messages.
1. Information we collect
When you request an estimate or contact us, we collect the information you provide, such as your name, email address, phone number, project ZIP code, service selection, and any project address, details, or files you choose to share. We also maintain customer communications and your communication preferences, including SMS opt-in and opt-out records.
Our website records page views, phone-link clicks, page and referral information, campaign tags, approximate device type, and a browser-session identifier. Our hosting and form providers may process technical information such as IP addresses and browser information to operate and protect their services. A phone-link click does not establish that a call took place.
2. How we use information
We use this information to respond to inquiries, prepare estimates, arrange appointments, deliver and coordinate services, provide project updates and customer support, maintain business records, and protect and improve our website. We use SMS preferences to determine which text messages you have agreed to receive and to honor requests to stop them.
Promotional texts about special offers and service promotions require your separate marketing consent. Giving us a phone number or submitting a quote request by itself does not enroll you in promotional texts.
3. Mobile information and SMS consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We do not sell, rent, or transfer mobile numbers or SMS opt-in data to other businesses for their own use. Text-message originator opt-in data and consent are excluded from any other sharing described in this policy. Access is limited to providers that help us deliver our own messaging program, maintain consent records, or provide customer support on our behalf; they may not use that information for their own marketing.
If you choose to receive service texts, messages may cover quote requests, appointment reminders, project updates, and customer support. If you separately choose promotional texts, messages may include special offers and service promotions. Message frequency varies according to your selections and interactions with us. Message and data rates may apply.
SMS consent is optional and is not a condition of purchase or of requesting an estimate. Reply STOP to a message to unsubscribe, or HELP for assistance. You may also contact us using the details below. See our SMS Terms & Conditions for more information.
4. Service providers and other disclosures
Our estimate forms are hosted by FloorNexus. Information entered in those forms is processed by FloorNexus for our business. We also use website hosting, customer-management, communications, and technical support providers to operate our services. These providers receive information needed to carry out their work for us, subject to the SMS restrictions above.
We may disclose information when legally required, to respond to lawful requests, or to protect rights, safety, and the security of our services. This does not authorize the use of SMS consent or mobile information for another party’s marketing.
6. Retention and security
We keep information as needed to respond to requests, provide services, maintain required business and consent records, resolve disputes, and meet legal obligations. Opt-out records may be retained to help prevent unwanted messages. We use reasonable safeguards appropriate to the information involved, but no online transmission or storage method is completely secure.
7. Your choices and requests
You may request access to, correction of, or deletion of information you provided by emailing or calling us. We may need to verify your identity and may retain information where required or permitted by law. Contact us through the same channels if you wish to appeal our response to a privacy request. Additional rights may apply depending on where you live.
You can decline SMS consent and still request an estimate. To stop texts, reply STOP. Please avoid submitting sensitive personal information that is unnecessary for your project.
8. Children’s information
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can review and address it.
9. Policy updates and contact
We may update this policy as our services or requirements change. The date at the top identifies the latest revision. A policy update does not replace or expand your SMS consent. For privacy questions or requests, contact:
Precision Coatings of Texas LLCAustin, Texas
Email: precisioncoatingsoftx@gmail.com
Phone: (512) 537-7951
Website: precisioncoatingstexas.com